Your privacy is important to us.  Matterloom Inc. ("we" or "Matterloom") created this Privacy Policy ("Policy") to inform users ("customers" or "you") of Matterloom’s Loopback App which is hosted currently at lo.app ("App" or "Site") and potential or prospective users of the App or Site, of our collection, use, and disclosure of personal data practices.  In this Policy we refer to the engagements we have with you collectively as the "Matterloom Services" or the "Services." 

This Policy is incorporated into our Terms of Use ("Terms of Use"). We may update this Policy from time to time, as specified in the "Changes to This Policy" section below.

California consumers can find specific disclosures, including "Notice at Collection" details, by scrolling down.

PERSONAL DATA WE PROCESS OR COLLECT 

The personal data we process or collect depends on the way in which you interact with Matterloom, the choices you make (including your privacy settings), the Services and features you use, your location, and applicable law.

We process or collect information about you from different sources and in various ways when you use our Services, including information you provide directly, information collected automatically, information from third-party data sources, and data we infer or generate from other data. 

Information You Provide Directly

We collect personal data you directly provide to us, if any. For example: 

• Name and contact information. 
• Demographic data. 
• Content and files. 

Information We Process or Collect Automatically

When you use our Services, we process and temporarily cache some information automatically. For example:  

• Identifiers and device information. 
• Geolocation data. 
• Usage data. 

COOKIES, MOBILE IDs, AND SIMILAR TECHNOLOGIES

We do not use cookies, web beacons, mobile analytics and advertising IDs, and similar technologies to operate our Site and other Services and to help process or collect data, including other identifiers and device information and usage data.

OUR USE OF PERSONAL DATA

Matterloom does not use your personal data. 

OUR DISCLOSURE OF PERSONAL DATA

We may disclose personal data with your consent or as we determine necessary to complete your transactions or provide the services you have requested or authorized. In addition, we disclose each of the categories of personal data described above, to the types of third parties described below, for the following business purposes: 

• Legal and law enforcement. We will access, disclose, and preserve personal data when we believe that doing so is necessary to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies. 
• Security, safety, and protecting rights. We will disclose personal data if we believe it is necessary to:
• protect our customers and others, for example to prevent spam or attempts to commit fraud, or to help prevent the loss of life or serious injury of anyone; 
• operate and maintain the security of our services, including to prevent or stop an attack on our computer systems or networks; or 
• protect the rights or property of ourselves or others, including enforcing our agreements, terms, and policies.

Finally, we may disclose de-identified information in accordance with applicable law. 

CHOICE AND CONTROL OF PERSONAL DATA

We provide a variety of ways for you to control the personal data we cache or process about you, including choices about how we use that data. In some jurisdictions, these controls and choices may be enforceable as rights under applicable law. 

COMMUNICATIONS PREFERENCES

You can contact us at the following address: contact@matterloom.com

EUROPEAN DATA PROTECTION RIGHTS 

If the processing of personal data about you is subject to European Union data protection law, you have certain rights with respect to that data: 

• You can request access to, and rectification or erasure of, personal data; 
• If any automated processing of personal data is based on your consent or a contract with you, you have a right to transfer or receive a copy of the personal data in a usable and portable format;
• If the processing of personal data is based on your consent, you can withdraw consent at any time for future processing; 
• You can object to, or obtain a restriction of, the processing of personal data under certain circumstances; and
• For residents of France, you can send us specific instructions regarding the use of your data after your death.

To make such requests, please use the contact information contained in this Policy. When we are processing data on behalf of another party that is the "data controller," you should direct your request to that party.  You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.

We rely on different lawful bases for collecting and processing personal data about you, for example, with your consent and/or as necessary to provide the services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.

CALIFORNIA CONSUMER PRIVACY RIGHTS

If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act ("CCPA"), you have certain rights with respect to that information.

SECURITY OF PERSONAL DATA

We take reasonable and appropriate steps to help protect personal data from unauthorized access, use, disclosure, alteration, and destruction. 

CHANGES TO THIS POLICY

This Policy may be revised from time to time when necessary to reflect changes in our Services. 

CONTACTING US

If you have any questions, complaints, or concerns about how your information is handled, please email us at contact@matterloom.com. You can also contact us at our physical address which is

Matterloom
38-2482 Yonge Street
Toronto ON M4P 2H5
Canada